Types of communication
Written Communication
Advantages:
- it can be kept for a long time
- it promotes a system
- useful when you cant speak
Disadvantages:
- takes up space
- no immediate reply
- your handwriting could be bad
Examples
- letter
- memo
- reports
Oral Communication
Advantages:
- you can observe the sender/receiver's body language
- you can have immediate feedback
- the message can be immediately corrected if there was an error
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